Form Response Triggers: Automate Actions from Form Submissions

What are Form Response Triggers?

When a form is submitted in Delightree, a trigger can automatically fire a downstream action — no manual review, no follow-up required.

Triggers can be conditional — meaning they only fire when a specific response condition is met, not on every submission.

Send a notification to one or more designated recipients immediately on submission

👉 Existing forms are not affected. Trigger configuration is entirely opt-in.

Why This Matters

Until now, forms collected data. Someone had to check responses and decide what to do next.

With triggers, the form does that for you.

Example scenarios:

A compliance check comes in with a failing response → HQ and the local supervisor are notified immediately
A shift incident report is filed → the right manager gets an alert in real time, not hours later when someone remembers to check

The right people are looped in the moment a form is submitted — without anyone monitoring a responses inbox.

Who This Affects

HQ Admins Configure triggers from Forms settings. Any form can be turned into a workflow starter — not just a data collection tool.

Location Admins Location-level forms can now generate immediate alerts for local supervisors or operations teams when something needs attention.

Supervisors Receive real-time notifications when a trigger-enabled form is submitted. No need to check form responses manually — the alert comes to you.

How to Set Up a Trigger

After publishing a form:

Go to the Triggers section in the form builder
Click Add Trigger Notification — select who receives an alert on submission
Add conditions
Save and publish

Pro tip: Start with your most action-oriented forms — incident reports, equipment failures, shift issues, and compliance checks. These are where a delayed response has real consequences.

What Doesn't Change

Forms without triggers configured continue to work exactly as before
Form creation, editing, and response reporting are unchanged
Trigger setup is manual — nothing activates automatically on existing forms until you configure it

Where to Start

Prioritize forms where a submission should always prompt a response:

Incident or injury reports
Equipment failure or maintenance requests
Daily or periodic compliance checks
Health and safety inspections
Customer complaints