How to Navigate and Make the Most of Your New Nexus Dashboard

Explore the new Delightree Nexus Dashboard—designed to deliver deeper insights and greater control over your franchise network.

New Features to Explore

🌟 Google Reviews

Your dashboard now displays real-time public ratings, review counts, customer highlights, and photos from Google—no login required. This seamless integration gives you a snapshot of your locations’ online reputation, helping you stay on top of customer feedback.


🏆 Location Leaderboard

The Location Leaderboard is your go-to tool for quickly evaluating and comparing location performance.

How It Works:

  • Overall Score: Combines the average of all key metrics.
  • Attrition Score:
    • Measures employee turnover using this formula:
      Employees Who Left During the Period / Average Number of Employees x 100
    • Only employees (not owners) are included.
  • Task Performance:
    • Calculated as the average completion rate of all tasks assigned to the location during that month.
  • Audit Performance:
    • Each audit score = Score Achieved / Max Possible Score x 100
    • Time-Specific Score: Average of audits completed in a given period.
    • Overall Score: Average of all audits since the location’s launch.

Why It’s Important:

With monthly score updates, the leaderboard highlights top performers and pinpoints areas needing improvement. It’s the easiest way to stay informed and prioritize actions to drive results.


🎯 Your Focus Areas

Spotlight underperforming locations and identify improvement opportunities at a glance. This feature simplifies decision-making and allows you to focus on areas that will have the biggest impact.


🔄 Attrition Metrics

Track employee turnover rates effortlessly with clear, accurate percentages.

Why It Matters:

By including all team members in Delightree, you can gain valuable insights into staffing trends, reduce turnover, and strengthen team stability across your franchise network.


📄 Document Storage

Say goodbye to missed deadlines with the new document tracking feature.

How It Works:

  • Add signed and expiration dates for key documents like FDDs and leases.
  • Receive timely reminders as expiration dates approach.
  • All location-specific files from TeamSpace are migrated to your dashboard for quick and easy access.

Why It’s Helpful:

Everything you need is now in one place, making compliance and organization effortless.


Your Success, Simplified

With the new Nexus Dashboard, managing your franchise network has never been easier. Dive in today and unlock your locations’ full potential!