Setting up interactive training paths in Delightree
Certificates are provided automatically for all trainees.
Training your team is easy in Delightree! Follow these steps to learn how. 👇
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Go to the Training section located under 'Resources' in the menu on the left-hand side.
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Click on the option 'Add New Path' located at the top right corner.
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Choose a unique name for your training path and even create custom categories for easy filtering.
4. Start adding content like quizzes, videos, forms and chapters from Knowledge Base and milestones.
Tip: Actions like video viewing, form completion, and quizzes ensure active participation and enhance learning outcomes making training enjoyable for employees while boosting knowledge retention. Win-win! 👏
5. Once you've created your training path, navigate to the 'Assign and Publish' tab.
Here, you can specify how the training will be assigned based on permission levels, job roles, locations, or individual team members. For example, you might assign barista training specifically to the 'barista' job role, or target all staff in 'open' locations if you're introducing a new menu item that requires their attention.
Simplify the onboarding process! Whenever a new user is added, they will automatically be enrolled in training tailored to their job role. Whether it's a promotion or job role change, rest assured that these users will also be included.
7. Next, click 'Publish Changes' and decide if you want to allow owners to cross-train.
Cross training outside of the assigned job role allows your owners flexibility to coach their staff.
